TERMS & CONDITIONS

Prior to the usage of Jiome.com (Jiome), it is encourage for user to review the following rules that govern the use of this website. Whereby, it signifies your unconditional agreement to bind by these terms & conditions.

Jiome reserve the right to update or modify these Terms and Conditions at any time without prior notice to you. We encourage you to review these Terms and Conditions whenever you use this Website.

POLICY CONTENTS:

  • Non-Sales of Alcohol to Muslims
  • Supply of Liquor to Minors
  • Pricing, Orders & Payment
  • Delivery
  • Damaged/ Incorrect Items
  • Refund & Return
  • Freshness policy
  • Product’s description and information
  • Product’s Stock Level
  • Product’s Vintage
  • Pricing Information
  • Advertisements
  • Indemnification
  • Governing Law
  • Severability
  • Headings
  • Entire Agreement
Non-Sales of Alcohol to Muslims

In accordance to the legal provisions above, Jiome will not sell any alcohol products listed on its website to any Malaysian Muslims.

By virtue of Section 19 (1) and Section 19 (2) Syariah Criminal Offences Act 1997, all Malaysian Muslims are forbidden from buying and drinking alcohol.

Our delivery team reserves the right to request for your ID for verification purposes prior to delivery of goods. We reserve the right for cancellation of said order with full refund if found to be Malaysian Muslim.

Supply of Liquor to Minors

It is illegal to sell alcohol to you if you are under the age of 21. Therefore, it is illegalfor you to buy alcohol from us if you are under the age of 21 and it is illegal if you falsify your details in order to buy alcohol if you are under the age of 21.

Our delivery team reserves the right to request for your ID for age verification purposes prior to delivery of goods. We reserve the right for cancellation of said order with full refund if found to be Malaysian Muslim.

Pricing, Orders & Payment

Jiome reserves the right to adjust the prices at any time. All prices quoted are in Ringgit Malaysia (RM). We attempt to supply advertised vintages, quantities and pricing, but all orders are subject to availability and confirmation by Jiome. We will contact you and advise you of the correct price, vintage or recommend a suitable substitute if any product ordered is unavailable or incorrectly priced.We reserve the right to limit any sale & all products will remain the property of Jiome until payment has been confirmed.

Delivery

Delivery will be charged according to the order value.

Free delivery for orders above > RM 300 within JB & Klang Valley (selected areas)

RM 25 delivery charges for orders under < RM 300 within JB & Klang Valley (selected areas)

Please refer to our delivery policy for further details.

Damaged/ Incorrect Items

Customers should reject outright during the delivery on any over/short supply, incorrect or damaged item (including but not limited to any visible defect of the item or any item has passed its expiry date) once the item has been received, customer is barred from bringing any claim in any nature whatsoever against the Company.

Exception to this clause will be those non visible defect i.e. corked wine where the opened bottle is required to be returned to the Company within three (3) Business Days from the item received date and the Company has seven (7) Business Days upon receipt of such notification by customer to verify and replace any defective wine item if necessary or refund the money at the sole decision of the Company.

Refund & Return

Discounted items are final and cannot be returned or exchanged. Normal priced items can be exchanged or returned within 7 days from the Tax Invoice date.

Freshness policy

Jiome supply beer with minimum five (5) months from Best Before Date/Expiry Date excluding those clearance beer whereby the Best Before Date/Expiry Date will be stated clearly with no return or exchange of stocks allowed upon acceptance of the order.

Product’s description and information

Please note that all product’s description and information may not be 100% accurate. Eg. Tasting notes and alcohol by volume (ABV%) may be vary depends on vintage, sommelier’s experience and knowledge or personal preferences. Additionally, the product’s image may not be absolutely accurate as well due to the changing of label or packaging by producers. Feel free to contact us, should you have any doubt regarding the product.

Product’s Stock Level

For bulk ordering (usually more than 12 bottles and above) please check with us before making any payment to avoid any insufficient stock. If order had been made while there is insufficient stock, full refund will be made or you can wait till the stock arrives, estimate time of arrival will be advised.

Product in our website will be out of stock without any prior notification. However, full refund will be made if the particular product is out of stock, no charges will incur or you can wait till the stock arrives, estimate time of arrival will be advised.

Product’s Vintage

Please take note that vintage shown in product details might be outdated and the product’s vintage will be changed without prior notification due to product’s batches. Please inform/contact Jiome to check specific vintage availability.

Pricing Information

Jiome make the very best to correctly the display of our prices. However if a price is incorrect, Jiome reserve the right not to proceed with the order at that incorrect price. If a product that you have ordered has been incorrectly priced, we will call you to give you the option of paying the correct price or cancelling your order. Prices shown against each item listed are not inclusive of postage and packaging which will be added to the bill when applicable.

Advertisements

Jiome attempt to provide current and accurate information respecting current promotions and “on sale” or “flyer” items on the Website. However, misprints, errors, inaccuracies, omissions or other errors may sometimes occur.

Jiome reserves the right to correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person; and changes at any time the products on the Website, the prices, charges and specifications of such products and services, any promotional offers and any other Website content without any notice or liability to you.

Indemnification

You shall indemnify and save harmless that Jiome and its officers, directors, employees, consultants, representatives and agents from and against any claim, cause of action or demand, including without limitation reasonable legal, accounting and other professional fees, brought as a result of your use.

Governing Law

This Agreement and its performance shall be governed by the laws of Malaysia. You consent and submit to the exclusive jurisdiction of the courts and administrative tribunals, in all disputes arising out of or relating to the use of the websites and these Terms and Conditions.

Severability

These Terms and Conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

Headings

The headings used in these Terms and Conditions are included for convenience only and will not limit or otherwise affect these Terms and Conditions.

Entire Agreement

These Terms and Conditions, together with those incorporated or referred to herein, constitute the entire agreement relating to the subject matter hereof, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter, and may not be amended or modified except in writing, or by Jiome making such amendments or modifications available to it pursuant to the Terms and Conditions.